This Privacy Policy explains how Dublin Towing Company ("we," "us") handles the information you provide when you call the number on this site or submit a message through the contact form. By using this site or contacting us, you agree to the practices described here.
Information we collect
We collect only the information you choose to give us so we can respond to your request, which typically includes:
- Your name and phone number.
- Your location or the location of your vehicle.
- A description of the service you need.
- Any details you include in a call or a message.
Like most websites, our host may also automatically log basic technical data such as IP address, browser type, and pages viewed, used to keep the site running and secure.
How we use your information
We use the information you provide to respond to your request and to arrange the towing or roadside help you are asking for. To do that, your details may be shared with an independent local service provider so they can reach you and complete the service. We do not sell your personal information.
Calls and messages
When you call, your phone number and the details you share are used to dispatch help and follow up if needed. When you submit the contact form, the information is used to reply to your question. Calls may be recorded or logged for quality and dispatch purposes.
Cookies and analytics
This site may use cookies or similar tools to understand how visitors use the pages and to improve the site. You can set your browser to refuse cookies, though some features may not work as intended if you do.
Your California privacy choices
California residents may request that we disclose, update, or delete the personal information they have provided, and we do not sell personal information. To make a request, contact us at info@dublincatowing.com.
Data retention and security
We keep the information you provide only as long as needed to handle your request and meet any legal or recordkeeping requirements, then dispose of it. We take reasonable measures to protect the information, though no method of transmission over the internet is completely secure.
Contact
Questions about this policy can be sent to info@dublincatowing.com or raised by phone at (925) 204-3805.